2. Experience with people with mental health.

Required Skills/Knowledge:

1. Knowledge of housing services, challenges, and resources within demographic area
2. Knowledge of Massachusetts entitlements, housing subsidies, vocational opportunities, and State insurance programs.

Job Description:
Bridgewell Mission: “Connecting People with Possibilities”
Inspired by the values of caring and respect, together we guide individuals with disabilities and other challenges to achieve and enjoy their highest quality of life and personal growth.

Bridgewell is a private, non-profit organization providing services to individuals with disabilities and mental illness throughout Northeastern Massachusetts.

We are seeking a dedicated mission driven Propery/Case Manager.

The Property/Case Manager will be responsible for the oversight of 12 HUD apartment units including the coordination of routine maintenance needs, tenant screening, tenant placement, tenant relations, evictions, and rental collections. In addition, the Property/Case Manager will provide individuals in obtaining and maintaining housing, maximizing benefits, working with external agencies, establishing community relationships, and accessing internal resources as needed.

Essential Duties & Responsibilities Include:

1. Coordinate tenant screening, including financial assessments for prospective tenants.
2. Facilitate tours of apartments as part of apartment marketing.
3. Develop and maintain positive relationships with local service agencies, HUD, Lowell D.P.D., L.H.A., housing providers, realtors, and community landlords.
4. Collect tenant rents and follow through on late rent collections including distribution of notices. Submit rents to Bridgewell financial services department.
5. Conduct common area inspections weekly as well as apartment inspections quarterly and/or as situation may warrant. Generate correspondence/reports for
supervisor and follow-up letters to tenants as needed.
6. Coordinate evictions based on delinquent rent and nuisance cases and represent Bridgewell in housing court.
7. Mediate common in-house disputes between tenants.
8. Maintain on-going inspections, (heating system, fire, sprinkler) and operating license.
9. Report maintenance needs to Bridgewell Facilities Department in a timely manner.
10. Supervise TEP or designee to maintain common areas including outer perimeter of building.
11. Provide support to individuals with completing HUD housing applications and other needs associated with housing.
12. Document housing progress for each tenant using HUD HMIS system.
13. Conduct individual and group informational/educational sessions focused on ensuring housing stabilization, housing challenges and other issues.
14. Work with individuals on maximizing benefits and income including entitlements, work opportunities, and insurance management.
15. Maintain required documentation according to HUD and all applicable regulatory standards.
16. Maintain applicable core training certifications.
17. Other duties as assigned.

Please click here to submit your application:
http://www.cytiva.com/bridge/ext/detail.asp?bridgeJ2350301

EOE

Other Information About This Job:
Also Must have Excellent organizational and problem solving skills. Warmth, empathy, and ability to set limits while maintaining a positive and respectful attitude. Flexibility, good judgment, organizational skills, and reliable

Proficient in using computer.

Bilingual/bicultural preferred especially in Spanish or Khmer.