The Assistant Director of Program Services – Case Management is responsible for the department’s case management services to include case management, mental health, housing, participation in client models, and quality assurance activities.Principal responsibilities include:
• Manage case management resource development.
• Manage case manager supervisors and other staff as assigned to ensure: (1) the integrity of approved programs; (2) appropriate client/staff ratios; (3) cooperation between client care workers and case management staff; (4) appropriate transfer and sanction policies and procedures.
• Manage program record keeping, data collection and evaluation to provide for continuous improvement of case management services.
• Perform other related duties as assigned.
